Opteka.com Return Policy
You must contact us to set up a
return. No parcels will be accepted unless your return info has been entered
into our system
For the first 30 days of your
purchase, you can return merchandise for a refund (excluding a 15% restocking
fee and shipping cost) or an exchange. Items and packing must not be marred,
mishandled, or tampered with by an unauthorized repair person.
All returns must include the
item's original, undamaged packaging and instructions.
When making your return, please
include a copy of the invoice and a short note stating the reason for your
return. In your note, please specify whether you wish to exchange the product or
receive a refund.
Please email us at support@opteka.com for return
instructions.
Refused Shipments
A 15% restocking fee will be imposed on all
refused shipments. Shipping fees are not refundable.
Defective / Damaged
Merchandise
You may return any defective
products within the product warranty period for repair or replacement. Please
email us at support@opteka.com for
return instructions.